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American Duchess "Exclusives"

Introducing American Duchess "Exclusives"

We're excited to offer new "Exclusives," a line of unique limited-production historical shoes chosen by the community. "Exclusives" are designs that are very unique and would not fit well into our normal production, but we can offer in short runs. We will only offer "Exclusives" for 5 - 10 day pre-order period, and manufacture as many pairs as we sell. We're sure you have lots of questions, so please see below to find out more:

How much will they cost?

Due to significant cost increases in making limited-production styles, the price of "Exclusive" designs will be approximately double our normal range, depending on the materials and techniques needed. All "Exclusive" designs are made by master craftsmen, and are constructed of high quality leathers and textiles, and we will only make as many as are ordered.

How do I buy them?

"Exclusives" will be offered on AmericanDuchess.com in the "Exclusives" section. All "Exclusives" are pre-order only, but do qualify for EasyPay layaway payment plans.

How do I submit a design for consideration?

Everyone is welcome to submit their favorite historical designs for consideration in the next cycle of "Exclusives" voting. To submit, simply post an image on our Facebook page, email the image to info@americanduchess.com, or upload the image during voting (available on new style polls only).

Will you ever make designs twice?

Most likely not, as "Exclusive" shoes are meant to remain exclusive works of art. We may offer different color choices or materials, though.

What if my favorite design doesn't win?

Feasible designs that do not win their cycle will go back into the pool for the next cycle's vote.

What if I miss a sale?

"Exclusives" will be offered for 5 - 10 days. Unfortunately, we cannot take orders after the sale closes.

When will I receive my order?

We will manufacture your "Exclusive" shoes as fast as possible, but please expect 6 - 8 weeks for delivery.

What if they don't fit?

If your "Exclusive" shoes do not fit, we will make every effort to replace them with the correct size, or provide you with a refund or store credit.

Can I return them?

Yes, you may return "Exclusives" for any reason, within 30 days of receipt. Returned "Exclusives" will be sold as "dead stock" items at intervals throughout the year.

What if I want a different color?

Though we would love to make all of the colors possible, we have to limit the offering to the colorways with the top votes. Unfortunately, we cannot take additional orders for different colorways.

How do you decide which shoes to vote on?

There are some limitations on what styles we can create for the "Exclusives," which include availability of heels, lasts, and textiles. We may not offer a certain design in "Exclusives" because we are developing something similar for our regular line. As with all our designs, we will try our best to faithfully recreate a historical shoe as closely as we can, while controlling the cost for you.

How do I find out about an "Exclusives" sale?

Once the final designs and colorways have been decided by vote, we will announce the date of the sale and price per pair on Facebook, the American Duchess blog, and through our email newsletter.

 

 

If you have additional questions, we're happy to help. Feel free to email us at info@americanduchess.com.

About Us

American Duchess is a small, historical, reproduction footwear company based in Reno, Nevada, USA. It was born from one costumer's inability to find elegant, affordable, comfortable and historically accurate footwear. Partnering with a community of hundreds of frustrated costumers around the world, we now manufacture a growing line of beautifully hand crafted Renaissance, 18th Century, Regency, Edwardian and Victorian shoes as well as reproduction shoe buckles and silk stockings.

Contact Us

Telephone:
+1 775-238-3674
11am - 6pm PDT
Email:
info@americanduchess.com
Mailing/Returns:
920 Matley Ln, Suite 2,
Reno, NV 89502-2160, USA

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